Laser and light-based treatments are a cornerstone of many aesthetic practices, sitting alongside botulinum toxin and dermal fillers as essential clinic offerings. Over the past two decades, technological advancements have dramatically expanded the range of conditions that lasers can treat – from pigmentation and vascular lesions to wrinkles, excess hair, and unwanted tattoos – while also reducing associated downtime. As patient demand continues to grow, laser therapies offer high-value, results-driven solutions that are non-invasive and highly effective.
Laser is a powerful tool in the aesthetic clinic’s toolbox. Alongside botulinum toxin and dermal fillers, laser and light-based therapies have long been a fundamental part of the treatment menu. Over the past 25 years, we have seen laser and light-based treatments evolve not only in terms of how advanced their technology is but in terms of the downtime associated with them and the broad range of indications they can address. There really is a laser for almost every aesthetic concern, from lines and wrinkles to pigmentation, unwanted hair, vascular lesions, and tattoos.
This guide outlines the most popular treatment areas, guidance for safe integration of lasers into your clinic or salon and essential insights into insurance and risk management, including data-led trends from Hamilton Fraser claims. Whether you're an experienced laser practitioner or just starting out, Hamilton Fraser is here to help you stay compliant, covered, and confident in your delivery.
As consumer demand for non-invasive, results-oriented procedures continues to grow, lasers have become an essential part of a modern aesthetic practice. The technology is not only more advanced than ever, delivering improved efficacy and reduced downtime, but is also more versatile, addressing everything from unwanted hair to skin rejuvenation and body contouring. This makes it a powerful tool on any clinic treatment menu.
The global market for aesthetic laser and light therapy systems was valued at approximately $2.5 billion (£1.87bn) in 2022 and is projected to reach $3.8 billion (£2.84bn) with a CAGR of 6.4% by 2029.
But what’s driving this demand? Patients today are savvier and have higher aesthetic expectations. They want treatments that work quickly, offer minimal recovery time, and deliver visible results. The post-pandemic shift towards self-care and virtual presence has also intensified this trend, as people become increasingly conscious of their appearance on screen.
Simultaneously, broader societal factors such as hormonal health awareness and the normalisation of cosmetic procedures have made treatments like laser hair removal and tattoo reduction more socially acceptable, and therefore more in demand.
For clinics, laser services represent a high-value and scalable addition to any treatment menu. But to succeed, providers must pair clinical innovation with regulatory compliance, patient safety, and robust insurance coverage.
Laser and IPL hair removal remains one of the most requested treatments across all clinic types. Driven by the demand for long-term, low-maintenance hair reduction, it is a treatment that appeals to a wide demographic, from younger patients seeking preventative grooming solutions to older, menopausal clients experiencing hormonal hair growth.
According to recent data from Rare Consulting, laser hair removal is now the most popular treatment in UK aesthetics, overtaking botulinum toxin and dermal fillers, with around 5.6 million people in the UK now considering laser hair removal treatment in the next 12 months. In addition, Grand View Research predicts the laser hair removal market in the UK will reach a projected revenue of US$ 93.2 million (£69.77m) by 2030 with a compound annual growth rate of 17.2% from 2023 to 2030.
One increasingly important driver of laser hair removal demand is hormonal change. With greater awareness of how conditions like PCOS influence hair growth, there is a growing opportunity to support those with underlying hormonal issues. Hormonal hair growth also impacts many women going through perimenopause and menopause. Declining oestrogen levels can trigger coarse facial hair growth, particularly on the chin, jawline, and upper lip. This can be distressing and significantly impact self-esteem.
Medical aesthetic clinics are uniquely positioned to support menopausal patients. Using appropriate laser wavelengths, practitioners can offer effective, long-term hair reduction while managing expectations around hormonal influence and the potential need for maintenance sessions. Hormonal hair can be challenging to treat even with laser, so managing expectations is key.
Laser hair removal is also a popular treatment with male patients, with larger spot sizes and more comfortable treatments making it easier to treat areas like backs and chests. According to research by Rare Consulting, the most important driver for men seeking aesthetic treatments is the desire to improve self-confidence. This motivation is followed by a desire to counteract ageing (35%), look their best for special occasions (31%), or simply look good for a holiday (28%).
Laser hair removal also plays a pivotal role in gender-affirming treatment plans for transgender and non-binary individuals.
Clinics offering laser hair removal to trans patients must prioritise sensitivity, inclusivity, and robust consultation protocols. Key considerations include:
Read our article on gender identity and how to be more inclusive in aesthetics and listen to our podcast with Dr Vincent Wong for more on this topic.
Laser skin rejuvenation is seeing renewed interest as patients look for effective treatments that restore skin texture, tone, and luminosity without surgery. These procedures address common concerns such as fine lines, enlarged pores, rough texture, sun damage, pigmentation and general skin dullness.
The global market for skin rejuvenation devices was estimated at $2.5 billion (£1.86bn) in the year 2024 and is expected to reach $4.2bn (£3.12bn) by 2030, growing at a CAGR of 8.9%. Growth in the laser-based devices segment is estimated at 9.6% CAGR over the analysis period.
The growth in the skin rejuvenation devices market is driven by several factors, including the rising popularity of aesthetic and non-invasive cosmetic procedures and technological advancements in laser, RF, LED, and ultrasound technologies. The growing use of skin rejuvenation devices for anti-ageing, acne treatment, and scar removal, coupled with the demand for energy-based, light-based, and combination therapy devices, is creating new opportunities for market growth.
In addition, trends such as the Korean beauty-inspired “glass skin” have now caught on globally, and are particularly popular among the younger generation seeking skin health treatments. Demand for “glass skin products” has skyrocketed by 202% in the past five years, according to Fresha with the hashtag #glassskin, trending on social media.
The reduced downtime now offered by newer fractional technologies and the increasing popularity of multi-modality approaches has given laser a place at this table.
Other trends include ‘collagen banking’, an approach to proactively maintain and boost collagen earlier, and the role of certain laser treatments in boosting collagen production is now being recognised. Treatments like laser skin tightening can stimulate collagen in the deeper layers of the skin. This also sits alongside the demand for regenerative procedures and no-needle therapies.
Hamilton Fraser’s 2024 practitioner survey showed 64.1% of respondents were interested in regenerative therapies for their ability to “transform skin health, not just appearance.”
Lasers fit perfectly into this trend. By stimulating controlled micro-injury, they trigger the body’s natural wound-healing cascade, resulting in:
Once a niche service, tattoo removal is now one of the most consistently growing treatment categories. Millennials and Gen Z, many of whom got tattoos in their teens and twenties, are now seeking revision or removal, often for professional or personal reasons. We are also seeing the trend among celebrities with stars such as comedian Pete Davidson, actor Angelina Jolie and reality star Khloé Kardashian undergoing removal.
According to data from AllWhite Laser, the UK tattoo removal market presents a lucrative business opportunity. An estimated one in five Brits regret at least one tattoo, and demand for safe, effective removal is growing, with 17% expressing a desire to have them removed.
This growing interest is projected to continue, with an estimated annual growth rate of 5.5% from 2021 to 2028.
Clinics are increasingly investing in Q-switched and picosecond lasers, which are capable of breaking down ink particles more efficiently with lower risk of scarring or pigmentary changes. These advanced lasers are especially popular due to their ability to treat a wider range of ink colours and skin types. Tattoo removal is often a long-term journey, requiring multiple sessions and setting realistic patient expectations is key.
Another trend we identified at the start of 2025 was combination treatments or treatment stacking. Patients are now looking for multi-layered results, minimal downtime, and customisation. This has given rise to an increase in the popularity of combination therapy over single modailites, where treatments such as lasers, injectables, and regenerative solutions are layered strategically in one session or over a short course of treatment.
The global market for combination treatments in aesthetics was valued at $3.69 billion (£2.79bn) in 2024 and is forecast to more than double to $8.03 billion (£6.06bn) by 2034. Lasers play a key role in this growth, often combined with:
This “treatment stacking” trend places new emphasis on practitioner expertise, requiring detailed treatment planning, anatomical understanding, and knowledge of how various technologies interact.
Hamilton Fraser supports clinics offering combination treatments under its Essential, Essential+, and Laser insurance packages – provided appropriate training and protocols are in place.
Beyond facial aesthetics, lasers are playing a growing role in intimate health and women’s wellness. CO2 lasers can be used in intimate health primarily for vaginal rejuvenation and addressing symptoms of vulvovaginal atrophy, which can be associated with menopause or other conditions.
They work by stimulating the production of collagen, rehydrating and tightening the membrane lining of the vaginal wall. The new collagen and elastin growth improves lubrication and restores the strength and elasticity of the vaginal walls.
These non-surgical, quick, and low-downtime procedures offer relief from symptoms such as:
In addition, Erbium YAG laser can be used to treat vulvar lichen sclerosis, a chronic condition causing itching, pain, and skin changes.
Undertaking intimate health procedures requires appropriate training, insurance and safeguarding measures. Read our guide on Safeguarding women undergoing intimate health procedures in aesthetic clinics for more.
Hamilton Fraser provides cover for clinics embracing the future of aesthetics, including:
Start protecting your clinic today. Get a quote online or call 0800 63 43 881 to speak to a member of our team.
Introducing or scaling laser services in your clinic is a major clinical milestone. Done correctly, it enhances your treatment offering, builds client trust, and drives business growth. But cutting corners on training, environment, consultation, or aftercare can open the door to avoidable risks. By prioritising patient safety at every stage, clinics can confidently integrate laser into their practice and deliver results for their clients.
Laser treatments are regulated in Scotland, Wales, and Northern Ireland regardless of how they are used, whereas in England, the need for CQC registration depends more on the type of treatment being offered than on the equipment used. For example, the CQC regulates cosmetic treatments carried out by a healthcare professional that involve surgical procedures i.e. Laser lipolysis but does not regulate cosmetic treatments such as laser and intense pulse light (IPL) treatments like hair removal or skin rejuvenation.
Devices, including lasers, are also regulated under UK medical device legislation. In Great Britain, the Medical Devices Regulations 2002 continue to apply, while the UK Medical Devices Regulations (UK MDR) 2021 established a post-Brexit regulatory framework specific to the UK. In Northern Ireland, however, EU legislation, EU MDR and IVDR (2017/745 & 2017/746), remains in effect due to the Northern Ireland Protocol.
The Medicines and Healthcare products Regulatory Agency (MHRA) is responsible for making sure that medical devices meet safety, quality, and performance standards in the UK. This includes evaluating device applications, issuing UK Conformity Assessed (UKCA) certifications (which replaced the CE Mark) for devices used in Great Britain, and overseeing post-market surveillance and inspections.
Clinics should use devices that are either UKCA or CE-marked to maintain compliance and avoid legal issues.
Effective and safe laser practice begins with the right education.
Insurance companies and local councils often require proof of adequate training before issuing a licence or providing insurance coverage. This usually means completing a recognised qualification, like the VTCT Level 4 or Core of Knowledge. Level 5 qualifications may be required for specific treatments like tattoo removal.
Core of Knowledge covers the fundamental principles of laser-tissue interaction, legislation, and risk management, while a VTCT Level 4 Certificate in Laser and Intense Pulse Light (IPL) involves gaining advanced skills in performing laser and IPL treatments for hair removal and skin rejuvenation. These types of qualifications may focus on managing safe working practices, identifying suitable clients, and providing thorough consultations to tailor treatments. They may also cover client care, communication, health, safety, and security within a salon environment. There’s no standardised laser training out there, but there are plenty of courses available. Look for accredited providers. The British Medical Laser Association has a list of training providers.
You should also undertake device-specific training from the manufacturer or a certified training provider. It is not enough to understand one laser system; each platform (e.g. Nd:YAG, Alexandrite, IPL) has its own wavelength, treatment depth, and energy output characteristics.
Keeping up with new guidance and treatment parameters will not only protect your patients but also reduce your risk of legal action.
Creating a treatment space that prioritises safety is essential. Laser equipment must be used in a controlled environment that complies with national guidelines and protects both practitioners and patients.
Best practice includes:
The MHRA provides detailed recommendations to make sure of both patient and staff safety in its document: Lasers, intense light source systems and LEDs – guidance for safe use in medical, surgical, dental and aesthetic practices.
It advises that you:
Regular audits and checklists should be in place to make sure that safety protocols are followed consistently, and laser logbooks should be maintained to record servicing, safety checks, and device use.
A thorough consultation process is non-negotiable when offering laser treatments. It protects both the patient and practitioner and lays the groundwork for realistic expectations.
Clinics should:
Consent should be obtained at each session, not just once. This reinforces your commitment to patient safety and reinforces their understanding as treatment progresses.
The JCCP advises a consultation prior to treatment and a cooling-off period of two to five days before treatment.
The British Medical Laser Association (BMLA) also has guidance on informed consent.
Incorrect settings remain one of the top causes of laser-related claims. Every treatment parameter must be carefully calibrated to suit the patient’s:
Failure to adjust settings after equipment servicing or switching handpieces is a common oversight that can result in burns or pigment damage. Always use test shots and adhere strictly to manufacturer protocols. Devices should undergo regular maintenance, and practitioners should document all settings used.
The MHRA advises:
With many aesthetic patients now following advanced skincare routines, clinics must understand how retinoids and active topicals interact with laser treatments.
The British Medical Laser Association (BMLA) has advised that aesthetic patients can now use topical retinol up to 24 hours prior to laser treatments.
Previously, the association’s ‘Drugs and Lasers/IPLs guidelines’ stated that retinol use must be terminated two weeks before laser procedures to mitigate unwanted side effects, such as peeling or redness, due to increased skin sensitivity. However, following a review of medical literature and panel deliberations, the new 24-hour timeframe has been implemented.
Despite this, it is not advised that patients start using retinol immediately before starting a course of laser treatments. The association still states that laser treatment should not be performed if the skin barrier appears visibly compromised.
Sun protection should also be emphasised in post-treatment aftercare. A minimum SPF 30 broad-spectrum sunscreen is critical to reducing the risk of pigmentary complications.
Maintaining strict hygiene protocols in a laser clinic is essential for infection control, patient safety, and regulatory compliance. The British Medical Laser Association (BMLA) outlines a series of best practices for environmental cleaning, equipment maintenance, and practitioner hygiene. Aside from general hand hygiene and treatment room and environmental cleaning, the guidance includes some laser-specific advice, including:
Procedures involving skin puncture (e.g. Q-switched or picosecond lasers) require additional precautions:
Whether you’re removing unwanted hair, treating pigmentation, or rejuvenating skin, complications can occur with laser treatments. From burns and pigmentation changes to dissatisfied clients and unexpected reactions, the margin for error in light-based treatments can be narrow. That’s why having the right insurance isn’t just a recommendation – it’s a professional responsibility. In this chapter, we explore the realities of laser-related claims, the common pitfalls clinics face, and how to protect your practice with appropriate, specialist cover from Hamilton Fraser.
Laser claims
From January 2020 to November 2024, Hamilton Fraser handled over 1,096 aesthetic malpractice claims. Of these:
As you can see, laser treatments rank second only to dermal fillers in frequency of claims, which may surprise you. While many aesthetic treatments carry risks, the nature of laser treatments means those problems can be serious and that’s why you need to have rigorous protocols and comprehensive insurance in place.
Most common laser-related claims:
Burns remain the most frequent cause of laser claims. Common risk factors include:
“Most of the claims we see come from hair removal and tattoo removal, often because settings are too high, or patch testing hasn’t been updated when treating a new area.Patch testing is sometimes missed when clients service their laser, change the headpiece or when they are patch testing a new area of the body. For example, if the client has already had laser hair removal to the face but now wants their legs done. For this reason, I would stress the importance of servicing your lasers, maintaining them and patch testing again if there are any changes in equipment or the patient’s circumstances.” — Priya Chander, Hamilton Fraser Claims Handler
The BMLA has a comprehensive document outlining treatment guidelines for the use of laser and intense pulsed light devices for hair reduction and treatment of superficial vascular and benign pigmented lesions.
Read our guide to the biggest insurance payouts and claims trends in 2024 for more. Our Founder and CEO Eddie Hooker also wrote an article for Aesthetic Medicine on the topic.
Case study: Laser hair removal claim
If a patient experiences an injury, even if they don’t immediately say they’ll make a claim, you must notify your insurer as soon as possible. Claims can be made up to three years after the treatment date, so early notification is essential.
In the event of a claim, Hamilton Fraser’s experienced claims team will collect all relevant information, including:
You'll also be asked for a summary of events and whether you believe anything went wrong during treatment (e.g. incorrect settings). Being open and honest from the outset helps avoid delays and accurate liability assessment.
Once all documents are submitted, Hamilton Fraser will appoint a solicitor from its panel to investigate the claim. This may involve additional questions before the solicitor advises on whether liability should be admitted.
A few other important things to consider:
Remember, mistakes happen – that’s what your insurance is for. We're here to support you throughout the process.
Read more about the life-cycle of a laser hair removal claim here.
Not all insurance policies are created equal. Aesthetic practitioners should prioritise quality, scope of cover, and access to claims support – not just price.
Key things to look for:
“Insurance is only as good as its response when you need it.” – Eddie Hooker, Founder and CEO, Hamilton Fraser
Hamilton Fraser covers a wide range of laser and light-based treatments with tailored policies depending on the type of laser treatments you are offering.
Our Essential+ coverage includes non-invasive laser and LLLT devices, while the Laser category supports all machines excluding laser lipolysis.
Start protecting your laser and IPL treatments today – get an instant quote with Hamilton Fraser and make sure you're covered. For more advice, call 0800 63 43 881 or request a call back, and a member of our team will contact you to discuss your requirements.
