Press Release
Countrywide Unveils New Agreement with my|deposits
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Countrywide Residential Lettings, the UK's largest letting agent, has announced a new agreement with my|deposits, which comes into effect from 1st April 2010.
The agreement will enable Countrywide Residential Lettings to move the protection of all deposits held under Assured Shorthold Tenancy Agreements to my|deposits.
Countrywide Residential Lettings helps more than 50,000 landlords and tenants every year through a UK-wide network of more than 200 offices and has championed industry regulation and the importance of deposit protection from the outset with an industry leading track record for dispute resolution.
John Hards, Co-managing Director of Countrywide Residential Lettings, announced the agreement by saying: "We have been impressed with my|deposits and their fantastic reputation for providing excellent customer service to resolve deposit disputes quickly and fairly. This decision is great news for both our landlords and tenants who have the reassurance of knowing that their deposits will continue to be protected by a government-approved scheme."
Countrywide Residential Lettings will continue to hold all deposits and the new service level agreement will enable countrywide to move all existing landlords to my|deposits. All new landlords will automatically register with my|deposits from April onwards.
Eddie Hooker, Chief Executive, my|deposits, said: "Countrywide's commitment to its landlords and tenants has no doubt been integral to its success. At my|deposits, we pride ourselves on offering members an easy-to-use, business-focused and streamlined process and we look forward to working Countrywide."
John Hards added: "All landlords have been written to and advised of the changes but there is no action to take on their part as it's all been taken care of. Meeting and exceeding the needs of our landlords and tenants lie at the heart of everything we do and we will continue to act in their best interests to ensure 2010 builds on the record-breaking success we enjoyed in 2009."
